Payment Partners
Discounts & Offers
Alongside insurance, we partner with the following organisations to offer discounted rates on alkalma services.
ADCB
15%Discount on alkalma services for eligible ADCB cardholders.
Fazaa
10–40%Special membership discounts across Fazaa tiers:
- Al Usra Membership (Silver, Gold, Platinum)40%
- Fazaa Platinum30%
- Medeem30%
- Fazaa Gold20%
- Fazaa Silver15%
- Fazaa USRA (White Card)10%
Please note: Fazaa discounts apply to selected services only. For more information about eligible services and applicable discounts, please contact us.
Flexible options, designed around you
At alkalma, we aim to make access to care as smooth as possible by offering a range of insurance and payment options tailored to your needs.
We accept a range of insurance providers and are happy to provide a reimbursement form upon request.
For selected insurers, we offer direct billing, where we coordinate directly with your provider. In other cases, payments can be made at the time of your session, and our team will support you with the required documentation for reimbursement.
We recommend checking your policy details with your insurance provider, as coverage may vary.
If you do not have applicable insurance, treatment is available on a self-pay basis, with payments accepted via cash, debit, or credit card.
Direct Billing Insurance
Is my insurance accepted?
Choose your clinic, then search for your insurance provider. We bill the insurers below directly. Where an insurer is marked Guarantee of payment (GOP) needed, your insurer must approve the treatment before your appointment.
No insurer matches “” at this clinic. Please contact us and we'll check your cover for you.
Abu Dhabi National Insurance Company
ADNIC
Abu Dhabi National Takaful Company
Adamjee
ADNIC – Enhanced
ADNIC Enhanced, Nextcare
Aetna Insurance
Al Ain Ahlia Insurance Co
Al Buhaira National Insurance Company
Al Dhafra Insurance Co
Al Fujairah National Insurance Company
Al Ittihad Al Watani
Al Madallah
Almadallah
Al Sagr Insurance
Al Wathba National Insurance Company
Alliance Insurance
Allianz Insurance
Arabia Insurance
Bupa Global
Cigna Insurance
Connex Assistance Middle East
Guarantee of payment (GOP) needed
Daman
National Health Insurance Company, NHIC
Daman-Thiqa
Daman, Thiqa, National Health Insurance Company
Dubai Holding
Dubai Insurance
Dubai National Insurance
Dubai Police
Emirates Insurance
Enayah
Saada, Enaya
Fidelity United Insurance
GIG Gulf
AXA, GIG
Globemed
Hayah Insurance
HAYAH
Insurance House
International SOS
Guarantee of payment (GOP) needed
Liva Insurance
NLGIC, National Life & General Insurance, National Life and General
Medgulf Insurance
Methaq
METHAQ Takaful
MetLife
Guarantee of payment (GOP) needed
Metlife Insurance
NAS
NAS Administration Services
National General Insurance
Neuron
Nextcare
Orient Insurance Company
Orient Takaful
Orient UNB Takaful, Orient UNB
Ports, Customs and Free Zone Corporation (PCFC)
PCFC, Neuron
Qatar Insurance Company
Ras Al Khaimah National Insurance
RAK Insurance, RAKNIC
Salama Islamic Arab Insurance
Sukoon
Sukoon Insurance
Sukoon Takaful
ASCANA, Ascana Takaful, Arabian Scandinavian Insurance
Takaful Emarat
The New India Assurance
The Oriental Insurance Company
Tokio Marine
Union Insurance
Watania Takaful Family
Noor Takaful, Watania
Cover depends on your individual plan, so please check your policy with your insurer. If you are unsure, contact us and we will confirm your cover before your appointment. If your insurer is not listed, you can still be seen on a self-pay basis and we can provide a reimbursement form.